Overview
Health Victory Nutrition Experts (HVNE) is committed to complying with the Privacy Act 1988and the Australian Privacy Principles 2014 and the privacy provisions of all applicable legislation. HVNE is an independent practice under the ownership of Katherine Baqleh.
This privacy policy covers all personal information we hold, that is, information, or an opinion about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our office, over the phone and over the internet.
Collecting information
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
We will advise individuals or the purpose for which their personal information is collected.
If we collect sensitive information (as defined under the Act), we will treat it with the utmost security and confidentiality. We will ensure that it is not collected for any purposes, other than those for which we have obtained the individual’s consent, unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.
Where an individual chooses not to provide requested information, we will advise that individual of what consequences this non-disclosure may have. For example, withholding certain information may limit our ability to provide relevant offers or services to individuals.
Disclosing information
We will only disclose personal information in accordance with the Privacy Act.
This means that personal information may be disclosed:
- For the purposes for which we have advised that we are collecting it, and for related purposes that the individual would reasonably expect,
- Where we have the consent of the individual to do so,
- As required by law, or
- Under other circumstances where permitted under the Act.
In the course of our business activities, we may need to disclose some of your personal information to relevant staff.
Opt- out
We will always provide individuals with a nil-cost way of contacting us to register a request to “opt -out” from receiving information from HVNE.
Access to personal information
Individuals will be able to access their personal information upon request. However, HVNE may occasionally need to deny access to information in accordance with the exemptions contained in the Act.
Security
Our goal is to protect the personal information collected by HVNE and its associations. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.
Data Quality
We will take all reasonable steps to ensure that the data we collect, use or disclose is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.
Privacy Inquiries
Privacy related inquiries or concerns can be directed to Katherine Baqleh at HVNE.
Availability and review of Policy
This is a summarised version of the privacy policy used for online purposes. A more detailed version is available upon request, and will be signed at the start of your first consultation with HVNE.
This policy will be reviewed from time to time and any amendments will be incorporated into the updated policy.
Please note:
The information provided on this website is for use of a general nature only and is not intended to be used as a substitute for specific professional advice such as that from your medical practitioner or directly from an Accredited Practising Dietitian. No responsibility for loss caused to anyone acting on or refraining from action as a result of any information presented here will be accepted.
Information provided is intended as a guide only and is accurate at time of printing. We encourage you to follow professional advice from your medical or allied health practitioner to ensure that the material is relevant to your individual circumstances.
This publication is copyright. No part of it may be reproduced or transmitted in any form without the prior written permission of Health Victory Nutrition Experts.